Jennifer Luer is a registered nurse who specializes in improving healthcare safety and quality using evidence based best practices and continuous improvement with a focus on emotional, physical, and psychological safety for all.

Jennifer first joined SSM Health in 2007 when she decided to change careers and follow the calling to become a nurse.  She has over nine years of experience in process improvement, event investigation and analysis. Jennifer transitioned to System Director of Employee Safety in June of 2021. Previously, she oversaw the Regulatory, Infection Prevention, Risk, and Patient Safety team in Southern Illinois. She helped lead work to design the Care for the Caregivers in Southern Illinois including the education of the second victim phenomenon with all team members. 

Since the formation of Employee Safety, we have seen a 60% reduction in Employee OSHA DART injuries across SSM Health. Jennifer helped in the formation of teams that have assisted with the system roll out of the AVADE workplace violence prevention training, the simplified single icon workplace violence event reporting, the proactive risk of violence Epic workflow, the Care for Caregivers program, the standardization of tools and resources for a holistic approach to caregiver safety. Their focuses include Safe Patient Handling, Slips/Trips/Falls, Strains/Sprains, Needlesticks/Sharps Reduction, Trauma-Informed Care, and Workplace Violence Prevention.