When a seasoned risk professional leaves — taking with them years of decision rationale, program context, escalation judgment, and lessons learned — the program doesn't just lose an employee, it loses its institutional memory. In a field where workforce turnover is accelerating along with the cost of replacing specialized talent, risk management knowledge continuity has moved from an HR concern to a strategic risk in its own right.
This session will make the case for treating institutional knowledge as a first-class risk exposure that should be assessed, quantified, and actively mitigated. You will explore practical models for surfacing tacit knowledge before it walks out the door, structured in ways that are retrievable and genuinely useful, and building onboarding practices that create program continuity rather than starting from scratch each time a role changes.