Technology is reshaping medical services by creating new opportunities to strengthen operational efficiency, improve provider data integrity, and accelerate critical credentialing workflows. However, realizing that value requires more than implementation; it requires disciplined oversight, clear accountability, and governance structures that ensure these tools support accurate, defensible decisions.

This session provides medical staff leaders with a practical framework for evaluating and applying technology across patient safety, credentialing, OPPE, and peer review. Participants will explore where AI and digital tools can create measurable value, where they may introduce data quality, privacy, or compliance risk, and how strong governance can preserve the clinical judgment, transparency, and accountability required for high-stakes provider competency decisions.