Name
Breakout Session – Advancing Risk Maturity at Mercy Health
Speakers
Susan Blackbourn Susan Blackbourn, Mercy Health
Date & Time
Wednesday, November 11, 2026, 11:30 AM - 12:00 PM
Location Name
Dawes Point Room 2
Description

Join Susan Blackbourn as she shares insights into Mercy Health’s established risk program in the aged care sector and its experience with the GSP (Camms) solution. The session will explore how the platform supports the organisation’s approach to risk, compliance and incident management, how its use has evolved over time, and feedback from users and auditors, offering practical insights for organisations strengthening their own risk programs.