Rachael has led the research at the BCI for six years, and has more than twenty years’ experience leading research in organizations such as HSBC, BDO LLP, Marakon Associates, CBRE and BCMS. She has particular expertise in the technology & telecoms, retail, manufacturing and real estate sectors. Her research has been used in Parliament to help develop government industrial strategy and her research barometers have been regularly used by the mainstream media. Rachael joined the BCI in 2018 and is responsible for leading all the Association's member-led thought leadership reports, which cover topics from operational resilience to climate risk, but also seeks to help future-proof the industry by tackling topics such as artificial intelligence, augmented reality, and data mining. She can be contacted at rachael.elliott@thebci.org.