With more than a decade of experience in crisis management and business continuity, James leads a team within Control Risks’ Crisis and Resilience Consulting practice in London, supporting clients in enhancing their organisational resilience. Prior to this, he managed supply chain assurance programmes across Europe at Amazon and worked as a consultant for the UK Ministry of Defence, delivering technical training analysis to deployment headquarters.

James has advised multinational corporations, critical infrastructure providers, and non-governmental organisations on crisis preparedness, response strategies, and resilience planning. He has designed and delivered crisis management frameworks, strategic reviews, and training programmes for executive leadership teams across a range of industries.

James previously served as an officer in the British Army for eight years, leading crisis response operations, including during the COVID-19 pandemic. He holds a Master’s degree in Middle East Studies, is a Certified Member of the Institute for Strategic Risk Management, and holds crisis management and business continuity certifications from the Business Continuity Institute and the Management and Strategy Institute.