Cruise lines face multiple challenges when providing episodic specialty care throughout the world. These challenges have been compounded by rigorous and varying disembarkation requirements of local COVID-19 protocols. Meeting these requirements, however, also presented an opportunity to mitigate the higher risks and challenges of reactive care by providing preventive care through disease management wellness programs.

This session will demonstrate how RCG and Riskonnect collaborated to develop an innovative and robust high-touchpoint wellness program that will reduce claims, augment productivity, and increase employee retention.